Que Accounts – If you or your clients battle with managing monthly accounts after they have been invoiced, Que Accounts would be the solution for you!

Look at it this way- We literally become your accounts department, taking the stresses and calls away from you, so you can focus on what it is that you do best!

All you, our client is required to do, is invoice. We would then upload the invoices into our system and contact the customers for payment on their outstanding invoices. This preserves the relationship you have with your clients, as this is a pre-collections stage where we phone them on your behalf. Upon payment, we then receipt and close off the said invoices on our system. We ensure that all invoices we handle are CPA and NCA compliant, and should an invoice not be paid within the prescribed time, we would then hand the matter over to our collections division, Que Collect.

We bill a monthly fee for facilitating the accounts. This fee is negotiated and is dependant on the amount of contact you require monthly to get the invoice to a paid stage prior to handing over to Que Collect for collections. This cost would include all costs per account, which would be inclusive of all correspondence, SMS messages, phone calls, postages, etc.

Our average monthly success ratio on accounts we facilitate are between 89-97%, per calendar month, all with great success! This also proves that managing your risk is a vital component, whereby the losses you incur on delinquent accounts, are drastically reduced.